Terms & Conditions

By making a reservation and/or visiting Taman Beji Griya Waterfall, you are deemed to have read, understood, and agreed to the following terms & conditions:

1. Reservations & Payment
All reservations are only considered valid after payment confirmation.
Ticket or tour package prices are subject to change without prior notice.
Accepted payment methods are those listed on the official website.

2. Visit Policy
Visitors are required to show proof of reservation (e-ticket or invoice) upon arrival.
Used tickets are non-transferable and non-refundable.
Visitors must comply with the rules, warnings, and instructions of Beji Griya Waterfall Park staff.

3. Visitor Responsibilities
Each visitor is responsible for their own safety and personal belongings.
Visitors are prohibited from damaging facilities, littering, or engaging in actions that harm the environment or other visitors.
Bringing prohibited items, alcohol, or narcotics into the tourist area is prohibited.

4. Risks & Safety
Tourist activities such as walking in waterfall areas, trekking, or other outdoor activities carry certain risks. Visitors are deemed to be aware of and accept these risks.
The management is not responsible for lost items, injuries, or accidents due to personal negligence.

5. Refund & Reschedule Policy
Refunds and schedule changes are subject to the Refund & Return Policy applicable on this website.

6. Force Majeure
Taman Beji Griya Waterfall is not responsible for cancellations or delays due to factors beyond our control, including but not limited to: extreme weather, natural disasters, or government regulations.

7. Copyright & Content
All content, including text, photos, videos, and promotional materials on the tamanbejigriyawaterfall.com website, is the copyright of the management.
Use or distribution of content without written permission is prohibited.

8. Changes to Terms & Conditions
The management reserves the right to change or update these Terms & Conditions at any time.
The latest version will always be published on the official website.

Term of

Money Back Guarantee

Money Back Guarantee

Money Back Guarantee is our commitment to provide full or partial refunds to customers under certain conditions if they are not satisfied with our products or services, so that you can travel with peace of mind.

Key Features of the Money Back Guarantee:

No Hidden Fees:

This offer emphasizes that pricing is clear and straightforward, meaning you won’t be charged any unexpected fees after purchase.

What's Included:

Our packages will be explained in full, such as accommodation, meals, transportation and activities. By clearly defining the scope of the tour package, the possibility of misunderstandings will be smaller.

Easy Process:

If you decide to use the Money Back Guarantee, we will process your refund request in 3 to 5 working days. We ensure that your funds will be returned 100 percent if the provisions have been implemented.

Protection Against Loss:

Once you initiate a cancellation, you will receive a confirmation from our team. Please retain this confirmation for your records.